Our method

No surprises.Ever.

Every project, from websites to software to marketing, follows the same four phases. Concrete output at every step: you see what you get before you pay.

✦How we work

One method.
Every time.

01
Phase 01

Listening & strategy

We get to know your company, goals and customers. Before designing anything, we agree on the right path together.

We start with a call and a listening session: who you are, who you serve, what you want to achieve and what you already use today. We study competitors, market and starting point, whether it’s a website, software, a brand or your marketing channels. The result is a written brief with goals, priorities and scope, approved together before we move on.

Output
Approved brief
Starting-point analysis
Goals and priorities
Scope of work
02
Phase 02

Preview

Before any payment you see a concrete preview: the design for a website, a draft structure for software, first proposals for a brand.

Before any payment we show you a concrete preview, different for each service: the home page design for a website or e-commerce, a draft structure and screens for software or an app, first creative directions for a brand, a prioritised plan for SEO and campaigns. We review it together on a call and move on only when you’re convinced.

Output
Concrete preview
Review call
Approved choices
Custom quote
03
Phase 03

Build

We build it to measure and you follow progress step by step, with reviews together.

We build what we approved together: code written from scratch for websites, e-commerce and software, content and campaigns for marketing. We work in stages and you see progress in a preview, step by step, with reviews together. For websites and software we use Next.js with TypeScript and test on Chrome, Firefox, Safari and Edge, with performance and accessibility checks.

Output
Work in stages
Progress preview
Reviews included
Tests and checks
04
Phase 04

Launch & support

Final checks, go-live, and then we stay with you: with the fee we take care of hosting, support and maintenance.

Before going live we check everything: for websites and software, performance (Lighthouse 98–100 target), technical SEO, security and accessibility. We publish on Cloudflare, set up domain and redirects, and show you how to update content yourself. Then we stay with you: with the Fluendo fee we take care of hosting, support and maintenance, and reply within 24 hours.

Output
Final checks
Live on your domain
Training
Support in the fee
Our commitments
◎Full transparency◈Preview before payment◇One contact person◈Reply within 24 hours
✦FAQ

Frequently
asked questions.

Does it work the same way for every service?

Yes: the four phases are always the same; what changes is what you see at each step. For a website the preview is the home page design, for software a draft structure, for a brand the first proposals.

What do I need to prepare before starting?

A call and what you already have: logo, materials, references you like, access to the programs you use. We take care of the rest: strategic questions, competitor analysis, structure of the work.

Can I request changes after delivery?

Yes. During the work every phase includes its own reviews, and after launch fixes and small changes are covered by the Fluendo fee. Bigger work is agreed separately.

Will the website be optimised for search engines?

Yes: every website comes with basic technical SEO (meta tags, sitemap, structured data, canonicals and Lighthouse 98–100 performance). Ongoing SEO, to climb in search results and AI answers, is a separate service.

What technologies do you use?

For websites and software: Next.js 15, TypeScript strict mode, Tailwind CSS and Framer Motion, published on Cloudflare. A stack chosen for performance, security and long-term growth.

What if I don’t like the preview?

We review it together until you’re convinced. We only move on with your approval, and no payment is required before the preview.

✦Next step

Do you have a projectin mind?

Tell us about it. We respond within 24 hours with real feedback — not an automatically generated quote.

No commitment. Response within 24 hours.